Manage grades and certificates | Triboo Customer Success Center

Resetting Student Attempts

Resetting Student Attempts There are two ways a learner’s attempt on a problem or quiz can be reset. The first way is by going directly to the problem that needs resetting. Once at the problem location within the course, be … Continued

Rescore a Learner’s Submission

Rescore a Learner’s Submission This method of rescoring sends learner’s score back to zero.To rescore a problem for a single learner, follow these steps. 1. Obtain the username or email address of the learner whose submission you are rescoring. 2. … Continued

Finish Course Button

Finish Button The button “Finish” on the last page of each course clearly indicate to the learner that the course is over, but that’s not all! Clicking on this button can trigger different things: Redirect the learner to the Course … Continued

Export Certificates in Bulk

Export Certificates in Bulk This feature allows you to export in bulk certificates of learners. 1. Go to the learners’ platform, go to Instructor, Certificates, and then to Certificate Export. 2. Write the email address and/or usernames of the learners … Continued

Delete a Learner’s State for a Problem/SCORM

You can completely delete a learner’s database history, or “state”, for a problem or SCORM. You can only delete learner state for one learner at a time. For example, you realize that a problem or SCORM needs to be rewritten … Continued

Certificate Regeneration

To regenerate certificates for a full course roster, you must first go to the Instructor tab > Certificates. Scroll down to the section called “Regenerate Certificates”. Here you will see three options you can check. Check the option that says: … Continued

Reset a quiz or an ILT badge for a learner

To reset a quiz for a learner, follow these steps: Go on the platform, on the learner side and go to the desired quiz or ILT module Retrieve the User ID of the learner. Click on the “Staff Debug Info” … Continued

Certificate Exceptions

Certificate Exceptions You can set exceptions for certificates in order to generate certificates for learners who have not yet qualified for a certificate, but, have been given a waiver by the course team. 1. Go to the learners’ platform, go … Continued

View a Learner’s Progress Page

View a Learner’s Progress Page To view a specific learner’s Progress page, you need their email address or username. You can check the progress for learners who are enrolled in the course. Learners can view their own progress chart and … Continued