User Roles

In Triboo, user roles can be granted at two general levels. First from the Platform Admin level, where general user permissions can be granted. Secondly, permissions can be granted at the Course level. Here we will summarize each permission and their respective effects.

Admin Panel Permissions

To access a particular user’s Platform Level permission, a platform administrator must go to the Admin Panel, which, for users with the appropriate access level, can be found at the Top Menu Bar from the Dashboard. The following is the list of available permissions that can be edited for each user:

• Active – This option can be toggled to set the user’s account as Active or Inactive.
• Platform Access – This designates what level of general platform access each user is granted. It is divided into four categories:
  • Learner – This role designated a standard learner. These users are able to access the platform, but are restricted to only taking courses made available to them, either by direct enrollment, or those courses available of the Explore page, that permit the Learner to self-enroll. This role is restricted from accessing Analytics, Studio, or the Admin Panel. When entering courses, they are only permitted to view the course content, but have no rights to administrate or edit any course.
  • Studio Admin – This role allows the user to access Studio, in order to (A) Create a new course, of which the user will be the default Course Administrator, and (B) Access any other courses in which they have been made Administrators or Staff members by the Course Administrator of that course.
  • Super Studio Admin – This role allows the user to access Studio, in order to (A) Create a new course and learning path, of which the user will be the default Course/Learning Path Administrator, and (B) Access any other courses and learning path in which they have been made Administrators or Staff members by the Course/Learning Path Administrator of that course.
  • Platform Admin – These users can access all courses in Studio, and are able to edit any course the chose, in addition to creating new courses.
• Analytics – Access to the Triboo Analytics suite can also be divided into two levels:
  • Restricted – These users can only see the course reports in Analytics of the courses that they have been added specifically to the Course Team.
  • Full Access – These users can see all courses in Analytics, even if they are not part of the a particular course’s Courses Team.
• Internal Catalog Access – This option can be toggled to allow or restrict a user’s access to the Explore Page.
• External Catalogs – All other integrated external catalogs to your platform can be granted, or restricted, by using this toggle. Each Triboo platform can have many, or none of these, depending on how many external catalogs have been integrated.

Instructor Dashboard Permissions

Each course on your Triboo platform is equipped with its own Instructor Dashboard. From here Instructors can manage many facets of their courses. You can access a course’s Instructor Dashboard from the course’s dashboard, by clicking the gear icon (to the top right).

Once inside, in order to add Course Level permissions, the administrator must choose the Membership tab. Scroll down to the section titled Course Team Management. Here you can add a new user to your course’s team by adding their Username to the Add a New Team Member field, and choose the role you would like to designate to them from the “Select a course team role:” dropdown list.

The options available are as follows:

• Staff – This user can edit the course but cannot manage the course team (cannot add a new member or change other members’ access). They are course co-authors. They have also full writing and editing privileges on all course content.
• Admin – This user has Admin Access to the course, because he/she is the one who created the course or this user has been granted Admin Access by another Admin. They can add and remove other course team members. Like Staff, these users can edit the course in Studio. They are essentially the same as a staff, but every course is required to have at least ONE admin user at all times. The course will not allow you to remove the last available Admin. This is done to ensure that one user always able to Administrate the course, and prevents the course from being abandoned or rendered inaccessible by any user on the platform.

Note: Course Staff and Course Admin are not automaticaly enrolled to the course to avoid the case of having too many enrollments. Instructors are automaticaly enrolled to the course, but they are unenrolled if they are removed from the course team as instrcutors.

• Beta Testers – Users granted this role will be able to access the course as a Learner, before the course release date. They can go in and take the course within a timeframe that must be designated in the course’s Schedule & Details page.
• Discussion Admins – Users granted this role can edit or delete any post, clear misuse flags, close and re-open threads, endorse responses, and see posts from all groups. Their posts are marked as ‘staff’. They can add and remove the discussion moderation roles to manage course team membership. Only enrolled users can be added as Discussion Admins.
• Discussion Moderators – Users granted this role can edit or delete any post, clear misuse flags, close and re-open threads, endorse responses, and see posts from all groups. Their posts are marked as ‘staff’. They cannot manage course team membership by adding or removing discussion moderation roles. Only enrolled users can be added as Discussion Moderators.
• Group Community TA – In Triboo courses, learners can be divided into different groups using the Cohorts feature in the Instructor Dashboard of the course. This role can help course teams moderate discussions. Group Community TAs see only posts by learners in their assigned group. They can edit or delete posts, clear flags, close and re-open threads, and endorse responses, but only for posts by learners in their group. Their posts are marked as ‘Community TA’. Only enrolled learners can be added as Group Community TAs.
• Community TA – Users granted with role can help course teams moderate discussions. They can see posts by learners in their assigned cohort or enrollment track, and can edit or delete posts, clear flags, close or re-open threads, and endorse responses. Their posts are marked as ‘Community TA’. Only enrolled learners can be added as Community TAs.

Course Team and Learning Path Team Permissions

The person who creates the course in the studio is by default granted as course admin.

• Admin – This user has Admin Access to the course or learning path, because he/she is the one who created the course/learning path or this user has been granted Admin Access by another Admin. They can add and remove other course team members. Like Staff, these users can edit the course in Studio. They are essentially the same as a staff, but every course is required to have at least ONE admin user at all times. The course/learning path will not allow you to remove the last available Admin. This is done to ensure that one user always able to Administrate the course/learning path, and prevents the course/learning path from being abandoned or rendered inaccessible by any user on the platform.

• Staff – This user can edit the course but cannot manage the course/learning path team (cannot add a new member or change other members’ access). They are course/learning path co-authors. They have also full writing and editing privileges on all course/learning path content.

Note: Course Staff and Course Admin are not automaticaly enrolled to the course to avoid the case of having too many enrollments. Instructors are automaticaly enrolled to the course, but they are unenrolled if they are removed from the course team as instrcutors.

• Instructor: This user has no access to the Studio, but has been added to the course team by an Admin. He/She cannot be granted Admin Access to the course. He/she will have access to the ILT Admin Panel. The instructor team can help to manage certain aspects of your course. The team can enroll and uneneroll learners, as well as modify their grade and see course data. The team does not have access to Studio automatically and cannot edit your course.

To do this, go to the studio in Settings> Course Team.

Click on “New Team Member”

Enter the email address of the person and click on “Add User”